Refund & Cancellation Policy

At Digital Product Bazar, we aim to provide clear product information and a convenient purchasing experience.

Because our products are primarily delivered digitally, we have specific conditions regarding cancellations and refunds.

1. Digital Products

Most products sold on Digital Product Bazar are digital products delivered electronically.

Examples include:

Ebooks
PDF guides
AI Prompt Bundles
Templates
Digital Documents
Automation Resources
Marketing Resources
Other downloadable digital products

No physical product is shipped unless explicitly stated on the relevant product page.

2. Order Cancellation

Customers may request cancellation of an order before the digital product has been delivered or accessed, subject to the circumstances of the order.

Once a digital product has been delivered, downloaded, or accessed, cancellation may not be possible because the digital content can no longer be returned in the same way as a physical product.

3. Refund Eligibility

Refund requests may be considered in situations such as:

Duplicate payment for the same order
Payment completed but the purchased product was not delivered
A technical issue prevents access to the purchased product and reasonable support cannot resolve the issue
An incorrect or defective digital file is provided
Other circumstances where a refund is required under applicable law

Refund eligibility may depend on the individual product, license terms, order status, and circumstances of the request.

4. Non-Refundable Situations

A refund may generally not be available when:

The customer has successfully downloaded or accessed the digital product and simply changes their mind
The customer purchased the wrong product after reviewing the product information
The product was purchased for a purpose that was not stated or promised on the product page
The customer no longer wants the product after receiving access
The customer has violated the applicable product license or usage terms
The customer has already distributed, copied, or resold the product in violation of its license

Nothing in this policy limits any consumer rights that cannot legally be excluded.

5. Product Access Problems

If you have paid successfully but cannot access your purchased product, please contact us before requesting a refund.

Our support team may attempt to resolve the issue by:

Resending the download/access information
Providing a replacement file
Fixing an access issue
Providing another reasonable method of accessing the purchased product

If the issue cannot reasonably be resolved, the order may be considered for a refund where appropriate.

6. Duplicate Payments

If you accidentally make multiple successful payments for the same product/order, please contact us with the relevant transaction details.

After verification, the duplicate transaction may be eligible for a refund.

7. Payment Deducted but Order Not Confirmed

If money has been deducted from your bank account but your order is not confirmed, please contact us with:

Your name
Email address
Order ID, if available
Transaction/reference ID
Date and approximate time of payment
Amount paid

We will verify the payment status and assist you accordingly.

8. How to Request a Refund

To request a refund, contact:

Email: support@ajayhseofficer@gmail.com

Please include:

Full name
Email used for the purchase
Order number
Product name
Payment/transaction reference, if available
Reason for the refund request
Relevant screenshots or information, if applicable

Providing complete information helps us review your request more efficiently.

9. Refund Review

Refund requests are reviewed based on the order details, payment status, product delivery/access status, applicable product license, and the circumstances described in the request.

We may request additional information where reasonably necessary to verify the transaction.

10. Refund Processing

If a refund is approved, it will generally be processed through the applicable payment method or payment gateway used for the original transaction, where technically possible.

The time required for the refunded amount to appear in your account may depend on the payment gateway, bank, card issuer, or other payment service provider.

11. Resale-Right Products

If a product includes resale rights or commercial rights, those rights are governed by the specific license provided with that product.

Purchasing or downloading a product does not create an automatic right to receive a refund after the product has been accessed simply because the customer later decides not to use or resell it.

12. Policy Changes

We may update this Refund & Cancellation Policy from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

For refund, cancellation, payment, or digital-delivery questions, contact us:

Business Name: Digital Product Bazar
Email: support@ajayhseofficer@gmail.com
Address: [Malwabar Laxmipur, Deoria ( Uttar Pradesh ) 274404]

Digital Product Bazar
Digital Products for Learning, Productivity, Business & Resale Opportunities